Support - Frequently Asked Questions
If you don't find the answer to your question below then please contact us
Can I edit my website and add new pages myself?
Will my site support foreign languages?
Can I order a domain name through you?
How much will a website cost me?
Do you offer an autoresponder service?
How long does it take for my lead emails to arrive?
What if I have more questions?
We have created a range of templates which you can choose from. We will continue to add new templates to increase our range of options, but you can opt for a custom design for an additional one-off design fee. See our pricing page for more details.
Just like our design templates, we have a range of professionally written text options for you to choose from. If you want custom text just email us with your requirements.
Can I edit my website and add new pages myself?
Our Speedy Website packages are designed to be as simple to use as possible, and as such are not editable by you. This is because specialised software and knowledge is needed to edit the files and upload them to our servers. We can however make changes for you, just contact us if you want to change the text. We do offer a very competitive bespoke website package which includes a password protected admin section allowing you to edit your site, add new pages, and keep a blog which helps attract search engine traffic. Email us for more details.
Will my site support foreign languages?
Our Speedy Website packages include lead capture forms in English, Dutch and German as standard.
While having your own domain is not essential, it is highly recommended. We suggest that you order a .com or .co.uk domain through oneandone.co.uk who offer extremely competitive prices (as low as £2.99 + VAT per year) and great customer support. Once your have your domain, it is just a simple matter of following some basic instructions to point the domain at your website. You can use this simple form to see if the domain you want is available:
If you order a Speedy Websites package you will be given the option of ordering a domain name, through oneandone, at the end of the checkout process. You will also receive an automated email once your site is ready, explaining how link your domain and site.
Can I order a domain name through you?
We are unable to beat the incredible prices offered by oneandone so we suggest you purchase your domain through them. Simply click this link or use the form above. However, if you prefer to deal with a single company for your domain and website we can register your domain for you. Contact us for more details.
How much will a website cost me?
Our Speedy Websites, and custom websites are very competitively priced. You can choose to pay annually for our best price (as low as just £2.08 per month!), or if you prefer you can spread the cost with quarterly or monthly payments. See our pricing page for up to date pricing information.
Our websites come with an "invisible" counter as standard, allowing you to log in and see exactly how many visitors you are getting, without giving any information away to your competitors. We can also offer a full stats service on request, contact us for more information.
Do you offer an autoresponder service?
Our Speedy Website packages come with a simple built in auto response form. When a visitor to your site fills out a form requesting information from you, an email is generated and sent to you with their details, and at the same time a complimentary email is sent to them, thanking them for their request and telling them to expect a reply shortly.
We have also teamed up with ImnicaMail to offer a first class autoresponder and email list manager at an unbelievable price. The Imnica Autoresponder is linked directly to your SPeedy Website, adding prospects automatically. You can manage your lists, send out broadcast messages, set up sequences of automated messages and more, all for an incredibly low price.
After completing the Speedy Websites checkout process you will be given the option of trying the Imnica service for a one month trial, but if you already have an autoresponder account with a service such as Aweber or GetResponse we can link your website to your AR service for you on request.
How long does it take for my lead emails to arrive?
Emails are generated instantly by our server, and should arrive within a few seconds depending on the reliability and speed of your email service.
You can pay securely online using a credit/debit card or funded through a Paypal account. We can also accept BACS payments, please contact us for details. Please note, the standard order buttons on our checkout pages take you to a secure Paypal server, but you do not need a Paypal account to use it. Just follow the instructions on screen to pay via credit/debit card if you do not have a Paypal account. Note that there are no contracts, no hidden fees, you are under no obligation to renew and can cancel at any time.
What if I have more questions?
If you didn't find the answer you were looking for here, just contact us! If there's something you are unsure about, we are here to help so send us a quick email and we'll get right back to you.